Thanks.Įdit: also downloaded the SUA direct from vzw website and tried clean install, still didn't work. I do not have anything else to try as all the computers are Windows 10 in my home. I only tried on my laptop with windows 10. Rebooted computer and phone multiple times. Tried all 3 USB ports on my computer, checked device manager and nothing outstanding when plugged in. Wiped cache partition via recovery, still nothing. Put phone into bootloader mode and plugged in for fastboot drivers to install, still nothing. Made sure MTP was selected and phone was unlocked (pin code) and still not recognized. The computer recognized it and I am able to explore the contents of the internal memory and SD card just fine. Cleanly installed from the device option when plugging in to computer, uninstalled everything including all the drivers, tried again and still not recognized. I tried last night with my wife's turbo 2 for about an hour to no avail. I have read others have been having issues with the SUA detecting their turbo 2 and I can attest to that. It can backup your information before it does this so you don't lose it. The software upgrade/repair assistant is a nice way to reload the factory approved software and fix any glaring issues.
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